You bring the skills, we’ll help you get noticed.
We match Virtual Assistants with U.S.-based entrepreneurs
no middleman employment, just opportunities.
ABOUT THE ROLE
As a CRM Manager, your role is to oversee and optimize the customer relationship management (CRM) system to ensure smooth communication, efficient workflows, and better customer experiences. You'll work across teams to manage contact databases, analyze customer behavior, and create strategies that improve engagement, retention, and sales performance. Leveraging your technical knowledge and strategic thinking, you'll play a key role in keeping our systems organized, customer journey seamless, and the team aligned.
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Segment contacts and create custom workflows, pipelines, and automation for marketing and sales campaigns.
Manage and maintain the CRM system, ensuring accurate data entry and smooth functionality.
Create reports and dashboards to track performance metrics, lead conversion, and customer lifecycle insights.
Regularly audit data, update records, and ensure the system remains clean and efficient.
Recommend and implement process improvements based on CRM data analysis and team feedback.
Strong understanding of CRM platforms (e.g., HubSpot, Salesforce, Go High Level, Zoho, or similar).
Detail-oriented with excellent data organization and analytical skills.
Strategic thinker with a solid grasp of customer journeys, segmentation, and campaign workflows.
Problem-solving mindset and ability to spot inefficiencies or areas for improvement.
Experience in CRM system training, support, or documentation is a plus.
To deliver your best work, you'll need a reliable home office setup that meets these minimum specifications.
Computer
i5 / Ryzen 5 or better, at least 16GB RAM
Internet
At least 25 Mbps wired connection with a backup ISP
Workspace
Single to Dual monitor setup and a quiet, dedicated work area
Headset
Noise-canceling headset with a clear microphone
A role that welcomes and rewards you
Work with U.S. Clients
Gain experience supporting entrepreneurs in a global market.
Competitive Pay
Earn in USD-indexed rates that reflect your true value.
Career Growth
Clear path to senior and Chief of Staff-level roles
No Middleman
Work directly with your client then we just help you connect.
The Sphere Rocket Jobs process is simple and straightforward. Submit your application, meet with our recruiter team, interview with a U.S.-based client, and once selected, begin your journey as an independent contractor.
Submit your VA application to be considered for placement opportunities with U.S.-based
clients through
Sphere Rocket Jobs.
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Our recruiter team will assess your skills, experience, and readiness to be matched with suitable U.S.-based client opportunities
If shortlisted, you’ll be introduced to a U.S.-based client for a direct interview to explore a potential working arrangement.
Once matched, you begin working directly with the client as an independent contractor, managing your work terms and schedule.
Submit your VA application to be considered for placement opportunities with U.S.-based
clients through
Sphere Rocket Jobs.
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